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As companies look to reduce costs, many overlook the costs of poor quality. Industry experts suggest that the cost of poor quality makes up 15-30% of all costs. These consist of costs associated with poor product performance and costs resulting from not meeting customer requirements and expectations.

Quality Engineering Services FAQ

Q: What is Quality Engineering Support?


A: SIS, Inc. provides clients with 3rd party Quality Engineers to assist with their internal quality engineering functions and initiatives. These can be short-term, long-term, full-time or part-time projects.

Q: What kind of Quality Engineering Support does SIS, Inc. provide?

A: SIS, Inc. Quality Engineers can provide support in many areas of quality, such as:
  • Reviewing, assisting and processing PPAP documentation
  • Auditing, reviewing and modifying Quality Management System documentation such as APQP documents, FMEA, Control Plans, Flow Diagrams/Process Mapping, Work Instructions, Conducting DOE (Design of Experiment) and Problem Solving Techniques
  • Corrective Action Support
  • Product Launch Support
  • Championing ISO and TS programs
Q: What kind of experience or background do your Quality Engineers possess?

A: You can be confident SIS, Inc. delivers the experienced, seasoned professionals you need to ensure your project meets your individual requirements with the highest level of integrity, fairness, and professionalism.
  • Their work experience includes Automotive, Aerospace, Appliance and General Manufacturing industries.
  • Our staff, on average, has over 25 years of experience in quality and manufacturing, including OEM or Tier 1 high volume automotive component manufacturing experience.
  • Extensive experience in quality management systems and manufacturing processes including Metal Stamping, Injection Molding, Machining, Assembly, Painting and Welding.
  • Majority of team members hold Bachelor's of Engineering and Masters Level Degrees.
  • Our team members have received professional recognition as a Licensed Professional Engineers, ASQ Certified Quality Engineers, ISO and QS and TS Lead Auditors, and ASQ Certified Inspection and Gaging Technicians.
  • Our team members have a wide range of training, including Quality Assurance Disciplines and additional peripheral areas.
Our team members’ individual training and experience include:
  Advanced Assembly Design
Blueprint Reading/GD&T
Continuous Improvement (GP-8)
Deming – Out of the Crisis
Design of Experiments
Error Proofing/Poka-Yoke
Factory Flow
FMEA– Design and Process
Problem Solving & Resolution (GP-5)
Early Production Containment (GP-12)
APQP and Control Plan
Process/Value Stream Mapping
Product Development and Launch
Process Capability Studies
Project Management
Quality Management Systems
Quality Gate
Quality Control
Statistical Process Control
Root Cause Analysis
Just in Time Manufacturing
Process Control Plans
Problem Solving
Lean Manufacturing
Lessons Learned
Work Cell Design
Work Instructions
Train the Trainer
Label Error Proofing
Kanban
Inspection and Gaging
5-S
Production Part Approval

Q: What are some of the projects completed by SIS, Inc.’s Quality Engineering staff?

A: A few examples to highlight our abilities:
Example 1: Provided multiple teams of 4 to 7 Quality Engineers at multiple plant locations for a 3 - 9 month Client project in which the project consisted of the following:
  • 100% review and modification of QMS documentations, consisting of PFMEA, Control Plans, Work Instructions, Safety Instructions and Quality Check documents.
  • Support PPAP activities for documentation development, review and submission.
  • Review and make recommendations of Receiving Inspection procedures per control plan.
Example 2: Provided one (1) on-site Quality Engineer to assist Client in filling out PPAP documents and modifying PFMEA, Control Plans and Work Instructions per PPAP requirements on multiple occasions.

Example 3: Provided two (2) on-site Quality Engineers; one Quality Engineer provided documentation support for a new product launch while the second Quality Engineer provided problem solving support at several work stations. The Quality Engineer evaluated the work stations and made recommendations for Corrective Actions that saved the company over $50,000 in scrap during the 6 week assignment.

Example 3: One (1) Quality Engineer assigned to a Client to develop and implement "Quality Wall Concept" in all work cells, and develop and implement Receiving Inspection Procedures.

Example 4: One (1) Quality Engineer spent several weeks problem solving a machining issue at a Client’s Tier Two supplier facility that lead to improving product quality and through put.

Example 5: One (1) Quality Engineer assigned to Client project to monitor production processes for compliance to Control Plans and Work Instructions. Audit and review all files at the component level that were required in the assembly process, including part drawings revision levels and PPAP verification requirements.

Example 6: One (1) Quality Engineer assigned to Client for a 3 month project to monitor the production process and assist in implementing the Quality Engineer’s recommendations. Review and made Work Instructions improvements, including facilitating PFMEA process improvements.
Q: Why should I use SIS, Inc.’s Quality Engineering Support services?

A: Lack of internal manpower resources: Every organization has quality related issues they would like to have resolved, but never seem to have enough time or resources to complete. Outsourcing these services can assist when manpower constraints, emergencies, multiple priorities, and the pressure of deadlines have your resources stretched to the breaking point.

Reduced Costs: Project-related Quality Engineers reduce the costs related to hiring, training and re-assignment. Once the project is complete, you no longer are burdened by the overhead costs associated with these resources.

Focus: Our Quality Engineers are focused on the task-at-hand and not distracted by other responsibilities within the organization. This allows your own personnel to focus on their responsibilities, reduces the project completion time and reduces overall costs.

Q: How can I find out more about SIS, Inc.’s Quality Engineering Support services?

A: Contact Jim Carslon, SIS, Inc. SQD Program Manager, by phone at 877.263.7097 or via email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .