Q: What is Technical Representation?

A: SIS, Inc. provides our clients with on-site Technical Representatives (full time or part time) to provide customer and product support at their customer facilities. The Technical Representatives are local liaisons who generally live within a 60 mile radius of the customer facility. The representatives are available to our client and their customer on a 24/7 365 days per year. Typically, Technical Representatives are part time employees being used by a client to help with customer interface and product quality support.

Q: What kind of Technical Representation support does SIS, Inc. provides?

A: This is largely dependent upon your specific needs and requirements. SIS, Inc. matches up an individual’s qualification, background and work experience with your specific requirements. For example; if you need an individual with metal stamping, assembly or power train experience, an engineering degree, capable of working 10 to 20 hours per week and are available 24/7; we search for a candidate that meets these requirements near your customer’s facility.

Q: Do I have the opportunity to interview or review the Technical Representative’s qualifications?

A: We expect and encourage that our clients would want an opportunity to interview and evaluate the recommended candidate or candidates. Once SIS, Inc. has extensively interviewed and qualified a candidate, we will make our recommendations to you for your review and determination.

Q: How long does it take SIS, Inc. to find a qualified Technical Representative?

A: This is largely depended upon your specific needs and requirements including the location of the assignment. It can typically take between two weeks to four weeks to match up a qualified candidate. Please be assured, our SQD group will respond quickly and promptly to your request.

Q: Where can you provide Technical Representation services?

A: SIS, Inc. is capable of providing qualified Technical Representatives at any of your facilities in the United States, Canada or Mexico.

Q: Can your Technical Representatives travel to multiple customer locations?

A: Our Technical Representatives are capable of traveling to multiple customer locations. They can be assigned to a geographic region that has multiple client customers. This can be an effective method for reducing costs in supporting multiple customers.

Q: How do you bill or invoice for Technical Representation services?

A: Our SQD group will invoice weekly for its services with a net 30 days.

Q: How can I find out more about your Technical Representation Services?

A: You can contact our SQD Program Manager at 1.877.263.7097 or visit our website at www.sis-inspection.net.