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As companies look to reduce costs, many overlook the costs of poor quality. Industry experts suggest that the cost of poor quality makes up 15-30% of all costs. These consist of costs associated with poor product performance and costs resulting from not meeting customer requirements and expectations.

Technical Representation Services

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Serving as an extension of your quality assurance program, Supplier Inspection Services, Inc. can provide on-site Technical Representation to support your efforts when you need it most. Our Technical Representatives are highly qualified professionals capable of providing full-time, part-time and 24/7 quick response. Technical Representatives are a cost effective way of supporting your product at your customer locations as your technical resource for regular service, relationship management, fact finding, problem resolution, launch support and containment coordination.

Value of Supplier Inspection Services, Inc.

  • Serve as a liaison between you and your customers
  • Proactively identify and resolve quality issues
  • Verify issues, corrective actions and engineering changes
  • Keep up-to-date on quality, production, material handling and other important functions relative to the status of your product
  • Provide valuable customer feedback necessary to maintain high quality standards.

For additional information on our Technical Representation Services, click here.